Upgrade of Steelconnect EX Director to 20.2.2 failed with packages error.

Upgrade of Steelconnect EX Director failed with packages error.

Administrator@director1> request system package upgrade versa-director-20200609-180143-0b1ebfe-20.2.2.bin
Will restart Versa Director (all processes). Are you sure? [no,yes] yes
Verify package checksum..
status Some of the packages on this system are not correctly installed, please resolve before upgrading Versa Director
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-======================================-====================================================-============-===============================================================================
rc amd64-microcode 3.20180524.1~ubuntu0.14.04.2+really20130710.1ubuntu1 amd64 Processor microcode firmware for AMD CPUs
rc intel-microcode 3.20180807a.0ubuntu0.14.04.1 amd64 Processor microcode firmware for Intel CPUs

The error indicates that the amd64-microcode and intel-microcode packages are currently not installed, but the config files are still present.

To resolve the issue, purge the two packages using the following commands:

sudo dpkg -P amd64-microcode
sudo dpkg -P intel-microcode

If the problem persist, you should also ensure that thelatest security pack (OSS pack) was installed prior to performing the upgrade.

Steelconnect EX