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0% Reduction and Protocol Errors when optimizing Foxmail

Categories: SteelHead (Appliance)
Solution Number: S33530

Issue

When Foxmail traffic is being optimized, poor data reduction and protocol errors are seen within the Current Connections report.

Solution

Optimization of encrypted Foxmail is not supported.
Disable encryption within Foxmail's "Account" settings:

NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
Last Modified: 2019-06-25
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