Unable to use TACACS+ authentication with SteelCentral AppResponse 11

Categories:
Solution Number:
S31871
Last Modified:
2018-01-25
Issue
We have configured TACACS+ authentication on our SteelCentral AppResponse 11 appliance but authentication is not working. Is there any other configuration that needs to be done? What can we check to see what the issue might be and how do we resolve it?
 
Solution
If you have configured TACACS+ server for authentication in the webUI for SteelCentral AppResponse and still you are still unable to use it for authentication then please make sure you check the following

1) If the port of the server is correct. The default is 49.
2) If you have enabled "shared secret" option please make sure there are no special characters in the secret. Currently you can not use the following special characters in the secret - '#', '\' or space

**Please open a technical support case if you are still running into issues.
Environment
SteelCentral AppResponse 11
Attachments
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