Launching system settings from the webUI displays below message
Why are we unable to login?
Unable to access SteelCentral Portal 2.0 platform web app using local admin user we have created in SteelCentral Portal web app
Issue
We have created a local admin user in SteelCentral Portal 2.0 web app and when we launch SteelCentral Portal 2.0 Platform web app (system settings) we are unable to access using the local admin user.
Launching system settings from the webUI displays below message
Why are we unable to login?
Launching system settings from the webUI displays below message
Why are we unable to login?
Solution
The reason why you get the above message when launching SteelCentral Portal 2.0 platform app from web app when you are logged in as local admin user created is because the local admin user does not exist in the Platform web app. These are 2 independent appliactions and we need the local admin user created in both applications.
Once you login as admin into the Platform web app you can see that the user mentioned in the above example (portaluser) does not exist in Platform web app user list
You will have to create the same local user in Platform web app for you to launch Platform web app from Portal web app.
Once you login as admin into the Platform web app you can see that the user mentioned in the above example (portaluser) does not exist in Platform web app user list
You will have to create the same local user in Platform web app for you to launch Platform web app from Portal web app.
Environment
SteelCentral Portal 2.0
Related Bugs
Attachments
Related Files
NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
Can't find an answer? Create a case