Offline provisioning a SteelConnect Gateway via USB method

Solution Number:
S28003
Last Modified:
2018-05-17
Issue

Adding a new Gateway to your network requires the appliance to contact the Riverbed SteelConnect Manager which provides the initial configuration.

In a scenario where no DHCP server is available in the existing network, or a static IP address should be assigned to the new Gateway, offline provisioning can be used.

You can set up the configuration on your SC, even if the hardware is currently not present at the related site.

At least the serial number of the new appliance will be required to create the offline provisioning configuration file.

Solution
This does not apply to Steelhead-SD, for Steelhead-SD follow S30215
  1. Login to your Riverbed SteelConnect Manager
  2. Go to Network Design > Sites > New Site
    1. Specify at least the Site tag, name and the City information and press Submit
  3. In Network Design > Uplinks
    1. Select the Uplink of the new created Site and define an Uplink Type e.g. static IPv4 or DSL
    2. Fill out the required IP or user account information and press Submit
  4. Navigate to Appliances > Gateways > Add Appliances > Register Hardware Appliance
    1. Enter the serial number of the Riverbed Gateway and select the Site you want to deploy the appliance
  5. Select the new hardware appliance, click on Actions and choose Download config
    1. A config file named with the serial of the Gateway will be downloaded
  6. Copy the config file to the root directory of the first partition on a FAT32 formatted USB drive. (Other file system types like Linux ext2,3,4, NTFS, etc are not supported)
  7. Deploy the Gateway in the site and power on the appliance
  8. Wait at least 30 seconds until the new appliance powers up correctly before plugging in the USB stick.
    IMPORTANT: The gateway will NOT mount the stick during boot up time, due to this the config will not be imported
  9. Plug in the USB stick to install the configuration setting in the config file. The Gateway will be able to connect to the SteelConnect Manager with the previous set up.
Environment

SteelConnect Manager

Attachments
NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
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