Problems installing an Expansion chassis 300 on AppResponse Xpert 5100

Categories:
AppResponse (AppResponse Xpert Appliance)
Solution Number:
S27371
Last Modified:
2015-10-05
Issue

1. When trying to enroll for the first time; it does not enroll:

 cli> 'exenroll 5100'

Enrolling for: lsi-mono
 
Checking Expando300 Hardware configuration...
Disabling auto-rebuild on all controllers.
Marking any 'bad' drives as 'good'.
Importing foreign configurations.
Checking for valid gstripes to be removed. (please wait)
No gstripes found.
Expando300 hardware check complete.
Halting dependent subsystems... NPperf stop...
done
Can't find label 5100
Known Labels are:
 
2. Only half of the drives are seen in the raid status: (missing (12) drives in expansion chassis)
 
RAID menu: st
ARX5100-00000 (rev. 2013-08)
mfi0/0 status as of 2015/10/05-12:24:05 GMT: ONLINE
 
                Model Serial SMART Port
 Name Number Number Status Status
0:245:00 ST1000NM0033-9ZM173 Z1W3Q7M8 OK Online, Spun Up
0:245:01 ST1000NM0033-9ZM173 Z1W3VE55 OK Online, Spun Up
0:245:02 ST1000NM0033-9ZM173 Z1W3VE4Z OK Online, Spun Up
 
 Volume Volume RAID Volume Volume
   ID Name Level Size Status
 VD0/0 ARX5100OS 5 1.8TB Optimal
 
 
mfi0/1 status as of 2015/10/05-12:24:05 GMT: ONLINE
 
                Model Serial SMART Port
 Name Number Number Status Status
0:245:03 ST3000NM0033-9ZM178 Z1Z7KR17 OK Online, Spun Up
0:245:04 ST3000NM0033-9ZM178 Z1Z774S1 OK Online, Spun Up
0:245:05 ST3000NM0033-9ZM178 Z1Z76VWZ OK Online, Spun Up
0:245:06 ST3000NM0033-9ZM178 Z1Z7KR7D OK Online, Spun Up
0:245:07 ST3000NM0033-9ZM178 Z1Z73F6M OK Online, Spun Up
0:245:08 ST3000NM0033-9ZM178 Z1Z7E2YH OK Online, Spun Up
0:245:09 ST3000NM0033-9ZM178 Z1Z7HV46 OK Online, Spun Up
0:245:10 ST3000NM0033-9ZM178 Z1Z7MK8F OK Online, Spun Up
0:245:11 ST3000NM0033-9ZM178 Z1Z7GCVK OK Online, Spun Up
0:245:12 ST3000NM0033-9ZM178 Z1Z7J4EM OK Online, Spun Up
0:245:13 ST3000NM0033-9ZM178 Z1Z7E5WD OK Online, Spun Up
0:245:14 ST3000NM0033-9ZM178 Z1Z7LXCE OK Online, Spun Up
0:245:15 ST3000NM0033-9ZM178 Z1Z7KCRG OK Online, Spun Up
 
 Volume Volume RAID Volume Volume
   ID Name Level Size Status
 VD0/1 ARX5100HSC 6 30.0TB Optimal
 
 
mfi0/2 status as of 2015/10/05-12:24:15 GMT: ONLINE
 
                Model Serial SMART Port
 Name Number Number Status Status
0:049:00 ST3000NM0033-9ZM178 Z1Z3SWJP OK Online, Spun Up
0:049:01 ST3000NM0033-9ZM178 Z1Z3S3PK OK Online, Spun Up
0:049:02 ST3000NM0033-9ZM178 Z1Z3QQP9 OK Online, Spun Up
0:049:03 ST3000NM0033-9ZM178 Z1Z3QDJA OK Online, Spun Up
0:049:04 ST3000NM0033-9ZM178 Z1Z3T9TT OK Online, Spun Up
0:049:05 ST3000NM0033-9ZM178 Z1Z3TCKD OK Online, Spun Up
0:049:06 ST3000NM0033-9ZM178 Z1Z3QEK3 OK Online, Spun Up
0:049:07 ST3000NM0033-9ZM178 Z1Z3RW9Y OK Online, Spun Up
0:049:08 ST3000NM0033-9ZM178 Z1Z3QCNA OK Online, Spun Up
0:049:09 ST3000NM0033-9ZM178 Z1Z3RSGR OK Online, Spun Up
0:049:10 ST3000NM0033-9ZM178 Z1Z3TGDR OK Online, Spun Up
0:049:11 ST3000NM0033-9ZM178 Z1Z3SBHJ OK Online, Spun Up
 
 Volume Volume RAID Volume Volume
   ID Name Level Size Status
 VD0/2 E3B-NAEE3490003 6 27.3TB Optimal
 
 
Solution

You should have received (2) SAS cables.
The first cable goes from the ARX5100 - SAS OUT -> A1-IN on the appliance.
The second cable gets plugged in A2-IN going to A1-OUT on the expansion chassis

 

 

3. Once cabled correctly, you should (24) drives in the expansion chassis.

 

RAID menu: status
ARX5100-00000 (rev. 2013-08)
mfi0/0 status as of 2015/10/05-16:00:57 GMT: ONLINE
 
                Model           Serial   SMART     Port
 Name           Number          Number   Status    Status
0:245:00  ST1000NM0033-9ZM173  Z1W3Q7M8  OK    Online, Spun Up
0:245:01  ST1000NM0033-9ZM173  Z1W3VE55  OK    Online, Spun Up
0:245:02  ST1000NM0033-9ZM173  Z1W3VE4Z  OK    Online, Spun Up
 
 Volume     Volume     RAID  Volume    Volume
   ID        Name      Level  Size     Status
 VD0/0  ARX5100OS        5   1.8TB   Optimal
 
 
mfi0/1 status as of 2015/10/05-16:00:57 GMT: ONLINE
 
                Model           Serial   SMART     Port
 Name           Number          Number   Status    Status
0:245:03  ST3000NM0033-9ZM178  Z1Z7KR17  OK    Online, Spun Up
0:245:04  ST3000NM0033-9ZM178  Z1Z774S1  OK    Online, Spun Up
0:245:05  ST3000NM0033-9ZM178  Z1Z76VWZ  OK    Online, Spun Up
0:245:06  ST3000NM0033-9ZM178  Z1Z7KR7D  OK    Online, Spun Up
0:245:07  ST3000NM0033-9ZM178  Z1Z73F6M  OK    Online, Spun Up
0:245:08  ST3000NM0033-9ZM178  Z1Z7E2YH  OK    Online, Spun Up
0:245:09  ST3000NM0033-9ZM178  Z1Z7HV46  OK    Online, Spun Up
0:245:10  ST3000NM0033-9ZM178  Z1Z7MK8F  OK    Online, Spun Up
0:245:11  ST3000NM0033-9ZM178  Z1Z7GCVK  OK    Online, Spun Up
0:245:12  ST3000NM0033-9ZM178  Z1Z7J4EM  OK    Online, Spun Up
0:245:13  ST3000NM0033-9ZM178  Z1Z7E5WD  OK    Online, Spun Up
0:245:14  ST3000NM0033-9ZM178  Z1Z7LXCE  OK    Online, Spun Up
0:245:15  ST3000NM0033-9ZM178  Z1Z7KCRG  OK    Online, Spun Up
 
 Volume     Volume     RAID  Volume    Volume
   ID        Name      Level  Size     Status
 VD0/1  ARX5100HSC       6   30.0TB   Optimal
 
 
mfi0/2 status as of 2015/10/05-16:01:07 GMT: ONLINE
 
                Model           Serial   SMART     Port
 Name           Number          Number   Status    Status
0:062:00  ST3000NM0033-9ZM178  Z1Y2PD48  OK    Online, Spun Up
0:062:01  ST3000NM0033-9ZM178  Z1Y2PBPL  OK    Online, Spun Up
0:062:02  ST3000NM0033-9ZM178  Z1Y2PG5M  OK    Online, Spun Up
0:062:03  ST3000NM0033-9ZM178  Z1Y2P3FS  OK    Online, Spun Up
0:062:04  ST3000NM0033-9ZM178  Z1Y2PFEV  OK    Online, Spun Up
0:062:05  ST3000NM0033-9ZM178  Z1Y2PBWG  OK    Online, Spun Up
0:062:06  ST3000NM0033-9ZM178  Z1Y2PG74  OK    Online, Spun Up
0:062:07  ST3000NM0033-9ZM178  Z1Y2PG03  OK    Online, Spun Up
0:062:08  ST3000NM0033-9ZM178  Z1Y2PGMM  OK    Online, Spun Up
0:062:09  ST3000NM0033-9ZM178  Z1Y2PHVH  OK    Online, Spun Up
0:062:10  ST3000NM0033-9ZM178  Z1Y2PPCP  OK    Online, Spun Up
0:062:11  ST3000NM0033-9ZM178  Z1Y2PC3W  OK    Online, Spun Up
 
 Volume     Volume     RAID  Volume    Volume
   ID        Name      Level  Size     Status
 VD0/2  E3B-NAFE3060005  6   27.3TB   Optimal
 
 
mfi0/3 status as of 2015/10/05-16:01:19 GMT: ONLINE
 
                Model           Serial   SMART     Port
 Name           Number          Number   Status    Status
0:075:00  ST3000NM0033-9ZM178  Z1Y2NZDN  OK    Online, Spun Up
0:075:01  ST3000NM0033-9ZM178  Z1Y2PSTY  OK    Online, Spun Up
0:075:02  ST3000NM0033-9ZM178  Z1Y2PFZY  OK    Online, Spun Up
0:075:03  ST3000NM0033-9ZM178  Z1Y2PGC2  OK    Online, Spun Up
0:075:04  ST3000NM0033-9ZM178  Z1Y2PBWP  OK    Online, Spun Up
0:075:05  ST3000NM0033-9ZM178  Z1Y2PD0M  OK    Online, Spun Up
0:075:06  ST3000NM0033-9ZM178  Z1Y2PP9M  OK    Online, Spun Up
0:075:07  ST3000NM0033-9ZM178  Z1Y2PJ0S  OK    Online, Spun Up
0:075:08  ST3000NM0033-9ZM178  Z1Y2PCV4  OK    Online, Spun Up
0:075:09  ST3000NM0033-9ZM178  Z1Y2PBXA  OK    Online, Spun Up
0:075:10  ST3000NM0033-9ZM178  Z1Y2PA55  OK    Online, Spun Up
0:075:11  ST3000NM0033-9ZM178  Z1Y2NZCZ  OK    Online, Spun Up
 
 Volume     Volume     RAID  Volume    Volume
   ID        Name      Level  Size     Status
 VD0/3  E3T-NAFE3060005  6   27.3TB   Optimal
 

 

Environment

AppResponse Xpert, Expansion Chassis 300

Attachments
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