I get a connection failure when trying to add SteelCentral AppResponse v9.6 as a Data Source to SteelCentral Portal v1.1.0

Categories:
Principal Article, Portal, AppResponse (AppResponse Xpert Appliance)
Solution Number:
S27356
Last Modified:
2017-05-05
Issue

 When I try to add a AppResponse Xpert as a Data Source in Portal it fails to connect with the following error:

Failed to connect. "com.opnet.arxProxy.ARXProxyException: Could not obtain server certificate chain: " 

 
Solution

If you are using a secure connection, then use port 8443 and make sure the box is checked.

If you are using port 8080, then please uncheck the box for "Use Secure communication" to the right of the Data Source dropdown box

Environment

SteelCentral AppResponse

SteelCentral Portal

Attachments
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