AIRPCAP USB ADAPTERS ARE SOLD WITH A MANUFACTURER'S HARDWARE WARRANTY ONLY. NO ACCESS TO RIVERBED SUPPORT RESOURCES IS INCLUDED WITH YOUR PRODUCT PURCHASE. AIRPCAP PURCHASES ARE NON-REFUNDABLE. AN AIRPCAP ADAPTER CAN ONLY BE RETURNED FOR REPLACEMENT OR REPAIR IF THE DEVICE PROVES TO BE FAULTY WITHIN 12 MONTHS OF THE PRODUCT SHIPPING DATE.