Wireshark freezes when AirPcap adapter is plugged in

Categories:
Solution Number:
S26474
Last Modified:
2015-04-16
Issue

When attempting to load Wireshark with an AirPcap adapater plugged in to the USB port, Wireshark freezes until the AirPcap device is removed from the USB port.

Solution

Although Riverbed do not support Wireshark and there is limited support coverage for our AirPcap products (click here for more details) a simple solution to this problem may be by running Wireshark as an administrator. This can be achieved by right-clicking the Wireshark application shortcut and selecting "Run as administrator".

Environment

All versions.

Attachments
NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
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