Riverbed employs the services of OnProcess Technology to assist in the retrieval of product which has been advance-replaced by an RMA. OnProcess Technology’s experienced service agents proactively communicate with the customer to confirm that they received the replacement product, to offer assistance with the RMA return process, and to resolve any problems which may be causing delays in the return of the defective product.
OnProcess Technology - Riverbed’s authorized 3rd party provider of asset retrieval services.
Solution
Environment
RMA
Related Bugs
Attachments
Related Files
NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
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