How do I create or reset my Riverbed Support Account?

Solution Number:
S23465
Last Modified:
2014-09-18
Issue

This article will help you for the following cases:

  • I have an existing OPNET account and need a Riverbed account
  • I have never had a Riverbed or OPNET user account
  • I have a Riverbed account but can't remember my password
  • I am a partner and need a Riverbed username and password
Solution
  1. Go to the following link using your preferred browser:

    https://support.riverbed.com/content/support.html

  2. You will be welcomed by Riverbed Technical Support
  3. In the right most "Log in" panel you will see the following options as shown in the illustration

If you still have any issues, please contact our technical support by sending an email to support@riverbed.com with your group ID and license or asset number

Environment

New user set up

Attachments
NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
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