Collecting Initial System Information: SteelCentral AppMapper

Categories:
AppMapper (AppMapper Xpert)
Solution Number:
S22117
Last Modified:
2014-09-11
Issue

What additional information can I provide support to help troubleshoot issues with SteelCentral AppMapper?

Solution

Please send in below information about your SteelCentral AppMapper installation
 

  • Send version and build number of AppMapper you are running
  • Send version and type of OS where AppMapper is installed for example: Windows Server 2008 R2 Enterprise Edition
  • The web browser you are using to log onto AppMapper application
  • Version of Java installed in your browser (this may be verified by visiting http://javatester.org)
Environment

SteelCentral AppMapper All versions
Java
Windows
Firefox
Internet Explorer

Attachments
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