How to install Cascade gateway

Solution Number:
S18159
Last Modified:
2017-04-03
Issue

you get this error when you try to configure Cascade gateway with v10.0.5 software.

After wizard completion and clicking yes gateway says: 

Working.......ERROR: 'sudo /usr/mazu/bin/mazu-linux --rebuild-box < /dev/null 2>&1 | logger -s -t cascade-setup > /dev/null 2>&1' returned with value 1 

There was a problem completing setup. Please contact support. 

 
Solution

--- NOTE April 3rd 2017 ---
--- It may be possible to recover from the above error by logging in as root and following the procedure to update the certificate which expired on Sept 29th 2016.
--- follow up by running mazu-linux --resync
--- log in as admin and attempt to run the configuration wizard again


1. Download v10.0.5 ISO

https://support.riverbed.com/software/cascadeprofiler.htm#software

Cascade Install (USB Image)

Version 10.0.5, 918 MB 

Checksum

md5: b76270ea0b56f673563a1409cd6cea21 rbt_pro_install-10.0.5-4070.usb

sha256: 4070b6be014b4ec6b5f01184207b88bd327c2cce5189419de918d0cddd97b8a9 rbt_pro_install-10.0.5-4070.usb

2. Burn ISO on USB key.

a.unix system

        https://supportkb.riverbed.com/support/index?page=content&id=S13320&actp=search&viewlocale=en_US&searchid=1363355944246

  b. windows system

        https://supportkb.riverbed.com/support/index?page=content&id=S15850&actp=search&viewlocale=en_US&searchid=1363355944246

 3. Turn on boot from usb on BIOS

        a.Insert the bootable external USB drive with the 9.5 (or later) release version of the Cascade software product on it into any rear USB port on the target xx60 box.

        b.Use a terminal emulator program and a null modem cable to connect to the Console port connector on the target xx60 box.

        c.Set the terminal emulator for 9600 Baud, 8 data bits, 1 stop bit, no parity bit, and no flow control.  

  d.Use the power switch on the back of the chassis to power-cycle the system.

  e.During POST startup, press the DEL key to enter into BIOS.

  f.Under BOOT menu, (use left/right arrow to move between menus)

      g.Select “USB2DOM boot First” option and press Enter. 

      h.Change its setting from Enabled to Disabled.

  i.Under BOOT menu,

  j.Select “Boot Device Priority” and press Enter.

        k.Select “1st Boot Device” and press Enter.

  l.From the list, select the name of your USB device and press Enter.

 

  m.Press “Esc” to go back to the previous menu.

8. From the EXIT menu, select “Save Changes and Exit” and press Enter. Then press OK in the resulting screen to save the changes and exit the BIOS

9.    Enter 'install' at the prompt to begin the installation.

10. Allow device to reboot.  login via serial console with admin/admin to do CLI part of setup.

11. Product code is CAG-02260 (for XX60 hardware) 

12. The setup can now be completed from the GUI Setup page which will appear after you log in for the first time.

Environment

 Cascade Gateway v10.0.5 and above

Attachments
NOTICE: Riverbed® product names have changed. Please refer to the Product List for a complete list of product names.
Can't find an answer? Create a case