Aternity, NetProfiler, Flow Gateway and Portal
AppResponse
NetIM
SteelHead (All components)
Go to the Help > About menu. The serial number(s) will be listed in the "About" prompt.
Aternity EUEM
Navigate to the Question Mark and Select About.
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The resulting screen will display the Serial Number for this installation.
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NetProfiler
Navigate to the Help menu and select About.
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The resulting screen will display the Serial Number in the table.
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Portal
The serial number is displayed in the About menu option.
Hardware AppResponse Appliance
Find the serial number of your AppResponse hardware appliance printed on the device itself, or via the user interface, under the Help > About menu. You can also use the CLI command 'show info'.
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Virtual AppResponse Appliance
In Virtual AppResponse appliances, navigate to
Administration > Licensing menu. You can also use the
CLI command 'show license'.
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Under the Licensing page, the
Product Key is displayed.
In the
Configure >All Settings > Administer > Licensing page, the serial number can be found within the BASE product license key string. Use the highlighted text below (between the word 'BASE' and the first hyphen) is the product ID.
On the user interface (SCC, SHM, Interceptor), go to the
Help page, and find the serial number under the
"Appliance Details" section. You can also run the
CLI command "show info" to obtain your product serial number.