'Instrumentation report creation failed' error when we run the Instrumentation Health report on Analysis server web user interface after an upgrade to version 10.5

Categories:
Solution Number:
S28852
Last Modified:
2016-09-29
Issue

We upgraded our SteelCentral AppInternals Analysis server to version 10.5 and when we run the Instrumentation Health report for a process on the Agent Details page we receive an error as below. How do we fix the issue?

Solution

The instrumentation report creation failed error is because the agent is not running version 10.5 or above. The report capability only works with SteelCentral AppInternals Analysis server 10.5 or above and SteelCentral AppInternals Agent 10.5 or above.


*If you still have issues please follow the steps listed in this article and collect the logs from Analysis server and open a technical support case
Environment

SteelCental AppInternals Analysis server 10.5
SteelCentral AppInternals Agent 10.0.x, 10.1.x, 10.2.x, 10.3.x, 10.4.x
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